Refund Policy
I need to make sure you have a great experience, so if you have any questions or issues with your purchase, I would love to hear from you as soon as possible so I can help you resolve the issue.
Additionally, to provide you with easy solutions to common technical issues that may arise with your purchased item(s), I’ve provided some quick resources here, in the Help / FAQ section
Because the products I offer are digital and cannot be returned, your purchase is eligible for a refund in the following situations:
You purchased two licenses for the same product, I will gladly refund you for the duplicate purchase(s). Just contact me here!
There is a technical problem with the product that I cannot resolve after becoming aware of the issue.
The product was misrepresented in the description. I consider an item to be "misrepresented" when the delivered item does not match the described function in the product description, or when an item stated to be included is not delivered.
For example An item would be misrepresented if the product description showed a design quote with a butterfly, but the file contained a design quote with a bee.
Additionally, to provide you with easy solutions to common technical issues that may arise with your purchased item(s), I’ve provided some quick resources here, in the Help / FAQ section
Because the products I offer are digital and cannot be returned, your purchase is eligible for a refund in the following situations:
You purchased two licenses for the same product, I will gladly refund you for the duplicate purchase(s). Just contact me here!
There is a technical problem with the product that I cannot resolve after becoming aware of the issue.
The product was misrepresented in the description. I consider an item to be "misrepresented" when the delivered item does not match the described function in the product description, or when an item stated to be included is not delivered.
For example An item would be misrepresented if the product description showed a design quote with a butterfly, but the file contained a design quote with a bee.